Shipping policy

Thank you for shopping with ERASEDTHEMOMENT.

All ERASEDTHEMOMENT pieces are prepared and fulfilled with care to ensure quality and accuracy. Please review our shipping details below before placing your order.

Processing & Shipping Time

Orders are processed after purchase and typically ship within 2–3 weeks. This timeframe includes order preparation, quality checks, and packaging prior to shipment.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Confirmation

Tracking details will be sent to the email provided at checkout as soon as your order is dispatched. Please allow up to 48 hours for tracking updates to appear.

Delivery Delays

Shipping timelines are estimates and may be affected by high order volume, carrier delays, holidays, or unforeseen circumstances. ERASEDTHEMOMENT is not responsible for delays once packages have been handed to the shipping carrier.

Address Accuracy

Please ensure all shipping information is entered correctly at checkout. ERASEDTHEMOMENT is not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

Once an order is marked as delivered by the carrier, ERASEDTHEMOMENT is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.

Contact

For any shipping-related questions, please contact us at: info@skyemorales.com